Site Logo
Link to Home Page Link to Search Page Link to Guide Page Link to Services Page · About Us
· Site Map

Frequently Asked Questions

Read below for answers to your questions about If you have a question that is not addressed here, you must submit it through the Comments & Questions Form.  Please note: If you wish to report a problem with one of the pages, you must include the following:

1) The URL of the page where you experienced the problem;
2) A description of the problem, including any actions you performed before the problem appeared;
3) The exact wording of any error messages that may have displayed when the problem appeared.

Thank you for the paper about yourself. We look forward to hearing from you.

Question:  The new site does not display on some of my computers. Instead, I get an old SEFLIN Web page. How do I get to the new site?
Answer:  When you attempt to go to the new site, your computer may display a cashed copy of what is obviously an old SEFLIN Web page instead of the new site. This happens because your computer stores copies of frequently visited Web pages on your hard drive to help these pages load more rapidly. If your browser displays an old SEFLIN page, instead of the new page, you must press the 'control' key on your keyboard and hold it down while clicking the 'reload' or 'refresh' button on your browser. This should load the new page onto your computer.

Question:  What browser version is the minimum requirement for viewing and searching the Web site?
For computers running the Windows operating system: Microsoft Internet Explorer 5.0 or higher and Netscape 4.7 or higher are required for using the site.  For Macintosh computers: Netscape 4.51 or higher is required.

Question: What settings are needed on my computer for the 'single-search' technology of 'Search Libraries & More' to work properly?
Answer: If you are experiencing problems with the 'single-search' function make sure your Web browser is set to accept all 'cookies' and has JavaScript enabled.

Also, if your computer is part of a local area network, security settings and firewalls for the network may prevent you from viewing the full-text of items found in 'Search Libraries & More'. If you have this problem, please contact your network administrator. The network must have port 5554 open to view the full-text of items found in searches.

Directory Admin

Home | Search Libraries & More | Guide to Libraries | Services for Libraries
About Us | FAQ | Site Map | Contact Us | Logos & Linking | SEFLIN

 click here to go to SEFLIN website © Copyright 1996-2007 by The Southeast Florida Library Information Network, Inc.
Office 452, S.E. Wimberly Library
Florida Atlantic University
777 Glades Road
Boca Raton, FL 33431
tel: 877-733-5460 (toll free); fax: 561.208.0995

This Project has been funded in part under the provision of the Library Services and Technology Act,
from the Institute of Museum and Library Services, administered by the State Library of Florida